How Do I Choose? Who Do I Choose? So many thoughts to consider and only one decision to live with. How do you prevent a remodeling dream from becoming a nightmare? These are the concerns every homeowner will, at one time or another, face. Unless you have some remodeling experience, you probably don't know what to expect or how stressful a remodeling project can be if it is not run properly. All-Pro is committed to helping you make an intelligent, informed (and finally emotional) decision in selecting your remodeling contractor. Carefully selecting a remodeler now can save you time, money and trouble. How can you avoid and prevent unpleasant surprises in the future? Read on...
Choosing the Right Remodeler....
Select a Professional, Reliable Remodeling Contractor
Finding a qualified professional remodeling contractor for your home improvement project doesn't have to be a difficult task. By following these guidelines you will make the selection process easier and be better prepared to make an informed decision that best suits your needs.
Employ a home improvement contractor with an established business in your area. Local firms can be checked through references from past customers in your community or through your local better business bureau. Local remodelers are compelled to perform quality work that satisfies their customers for their business to survive.
New Jersey requires contractors to be licensed. Contact your state or local licensing agencies to ensure the contractor meets all requirements. Ask the remodeling contractor for a current copy of their license.
Check with the New Jersey Consumer Affairs Office and the Better Business Bureau to ensure there are no complaints on record for the contractor.
Ask to see a copy of the remodeling contractor's certification of insurance for the name of his or her insurance agency to verify coverage. New Jersey requires a contractor to carry worker's compensation, property damage and personal liability insurance. Make sure the contractor's insurance coverage meets all the minimum requirements.
If you solicit bids from several different home improvement contractors, be sure they are bidding on the same scope and quality of work. Discuss variations in bids and beware of any bid that is substantially lower than the others.
Proper Planning is Important
Think your renovation project through from start to finish. Careful planning of your home improvement projects will enable you to update your home, increase the value of your investment and customize your living space, all for a lot less than the cost of a new home.
Look over your property carefully. What repairs are needed? What improvements would you like to make? Think ahead and determine your future needs. Professional remodeling contractors can help you in your planning by outlining options and discussing the improvements you can make within your budget.
Be sure to review your homeowner's insurance policy and make adjustments for the added value of the work being done.
Think About Design and Function
Design and function should be foremost in your mind if you're thinking of adding a room or converting an existing room.
When planning a larger, more complicated project give thought to details such as, intended use of the space, flow of the space, where you want electrical outlets, telephone jacks and cable hook-ups located, the type of lighting required: your current and future storage needs, and whether you want to include luxury items. These details will enable your home improvement to better suit your needs and your lifestyle.
A professional remodeling contractor or design service should be consulted about design and function of any remodeling project. He or she can also help you with time and money-saving hints.
Comply With Local Codes and Permits
Building codes have been established by most cities, towns and counties. They vary considerably from one jurisdiction to another.
A building permit generally is required whenever structural work is involved or when the basic living area or footprint of the home is to be changed.
A professional who works in your city or town every day will know the local requirements.
A Well Written Contract is Essential
Remodeling contracts and paperwork don't need to be a mystery. All you need is a little patience, common sense and organizational skills combined with some basic knowledge.
The contract is a critical step in any remodeling project. This is the one item that holds the job together and ensures that all parties involved agree to the same vision and scope for the project.
You should be aware of all the details in your remodeling contract before you sign. Here are some key areas you should look for:
Be sure the contract includes the contractor's name, address, phone and license number (if applicable). Detail what the contractor will and will not do.
Your contractor should detail a list of materials for the project in your contract. This includes size, color, model, brand name and product.
The contract should include the approximate start date and substantial completion dates.
Study all required plans carefully. Insist that you approve them and that they are identified in your written contract before any work begins.
Federal law requires a contractor to give you written notice of your right to, without penalty, cancel a contract within three business days of signing it.
Make sure financial terms are understood and spelled out in the contract. The total price, payment schedule, and any cancellation penalty should be clear.
A warranty covering materials and workmanship for a minimum of one year should be written into the contract. The warranty must be identified as either "full" or "limited." The name and address of the party who will honor the warranty (contractor, distributor or manufacturer) must be identified. Make sure the time period for the warranty is specified.
A binding arbitration clause is also a good inclusion in the event a disagreement occurs. Arbitration may enable you to resolve disputes without costly litigation.
Thoroughly review the entire contract and be certain you understand it before signing it.
Consider the scope of the project and make sure all items you've requested are included. If you do not see a specific item in the contract, consider it not included. Never sign an incomplete contract. Always keep a copy of the final document for your records.
Consider having a legal professional review the contract before it is signed.
Before work begins, ask your remodeling contractor what inconveniences may occur while the project is underway and plan for them accordingly. Be sure your contractor is aware of vacations or special events so that he or she may schedule their job site time appropriately.
Consider moving personal property from construction areas and declare all work zones off-limits to children and pets.
Be sure to put all changes in writing if your remodeling project is modified while work is being done. Both parties should sign the amendment.
Keep a job file including contract, plans, specifications, invoices, change orders and all correspondence with the contractor.
Finding Good Contractors
Choosing your remodeler is the most important decision in a remodeling project. Take your time and be thorough in your search. Here are just a few places to start looking for the best contractor for your home improvement project:
Nearly half of all projects signed by a remodeling contractor are the result of client referrals. An additional 22 percent of jobs are the result of word-of-mouth. These are your best sources for leads:
Real Estate Agents
Local Material Supplier (lumber yards, specialty product providers, etc.)
Avoid Remodelers at all costs when:
You can't verify the name, address, telephone number or credentials of the remodeler.
The salesperson tries to pressure you into signing a contract.
The company or salesperson says your home will be used for advertising purposes so you will be given a "special, low rate."
The builder/remodeler tells you a special price is available only if you sign the contract "today."
No references are furnished.
Information you receive from the contractor is out-of-date or no longer valid.
You are unable to verify the license or insurance information.
You are asked to pay for the entire job in advance, or to pay in cash to a salesperson instead of by check or money order to the company itself.
The company cannot be found in the telephone book, is not listed with the local Better Business Bureau, or with a local trade association, such as NARI.
The contractor does not offer, inform or extend notice of your right to cancel the contract within three days. Notification in writing of your Right of Recision is required by law. This grace period allows you to change your mind and declare the contract null and void without penalty (if the agreement was solicited at some place other than the contractor's place of business or appropriate trade premises-in your home, for instance.)
In addition, be cautious when:
You are given vague or reluctant answers.
The contractor exhibits poor communication skills or descriptive powers.
The contractor is not accessible.
Your questions are not answered to your satisfaction.
The contractor is impatient and does not listen.
Only the work is addressed, instead of your needs as the homeowner.
Chemistry - The Gut Reaction You Can't Ignore
Decide if you feel you can trust them in your home. Do you feel comfortable and confident in them?
Does the remodeler appear to be knowledgeable? Are you confident in their expertise?
What is their philosophy about what they do?
Can they describe the process they use for a smooth, successful project?
Do you feel comfortable communicating with your remodeler?
Do you feel the remodeler really understands what you want from the project and from them?